ScooterVille provides the Polynesian Cultural Center with electric mobility chair scooters for daily rental use. As Hawaii's #1 paid attraction, the Polynesian Cultural Center has 42 acres of beauty, well worth exploring. We simply offer the luxury to do so from the comfort of your seat!
Secure online reservations ensure your mobility scooter will be ready when you arrive.
Riding a cool scooter is the easiest, most fun and the least tiring way of visiting 42 beautiful acres of Hawaii's top paid attraction.
Must be 18 or older to operate scooter.
Payment must be made in full at time of reservation. Refunds available until 48 hours before the reservation date. Must be 18 yrs of age or older to rent a scooter.
Q: How can I get a refund?
A: Refunds are available up to 48 hours before the reservation date. For refunds, please email firstname.lastname@example.org or call (808) 397-8768 between 11:00am – 9:00pm Hawaii Standard Time.
Q: I reserved a scooter without insurance, but changed my mind. How do I add insurance to my reserved scooter?
A: You can always add insurance when you pick up your scooter at the Customer Service desk.
Q: Where exactly are you located?
A: Scooterville is located at the Customer Service counter. Upon entering the Polynesian Cultural Center, you will see a ticketing counter to your right. About 10 feet from the end of that counter, is the Customer Service area, with a sign above it. Once again: Enter PCC and Customer Service is about 40 feet in, to your right-hand side. Any PCC employee will be happy to direct you if needed.
Q: What time is pick-up and drop-off?
A: You can pick up your scooters when PCC opens its doors at noon and all scooters must be returned by 7:30pm when PCC closes.
Q: Can a minor reserve or rent a scooter?
A: Unfortunately, for liability issues, we only rent scooters to customers 18 years of age or older. A valid ID proving birthdate is required at scooter pick up.
Q: What happens if I break the scooter?
A: If the scooter breaks due to inappropriate driving and/or breaking PCC and Scooterville rules, the replacement price for the scooter will be charged to your credit card.
Q: What happens if I don’t return the scooter?
A: If the scooter is not returned, it will be considered stolen. Your card will be charged the replacement price of a new scooter, and criminal charges will be filed. Please don’t steal the scooters.
Q: What does insurance cover?
A: Insurance covers up to $200 in damages to the scooter. Things such as dents, scratches, food/beverage spills, excessive soils, etc. Without insurance, your card will be charged the cost of cleaning, repair, or replacement. See Terms for more information.
Q: What is my liability?
A: As the operator, you will sign a waiver form stating that you are responsible for the scooter and its operation while in your care. For details, please see the Terms of Agreement.
Q: What if I didn't get an emailed receipt?
A: Please call us at (808) 397-8768 between 11:00am - 5:00pm Hawaii Standard Time. There might have been a problem with payment. It might be due to an expiration date, card code, or address error. If you did not get an emailed receipt, your card was not charged.
Weight Capacity: 360 lbs.
Ground Clearance: 1.375”
Overall Length: 39.75”
Front Tires: 2” x 7” Solid
Adjustable Arm Rests
Scooter Weight: 78.5 lbs.
Overall Weight: 98.5 lbs.
Dual Braking System
Maximum Speed: Up to 4mph
Turning Radius: 44.125”
Overall Width: 19.5”
Rear Tires: 2.5” x 8” Solid
Adjustable Steering Positions
Swivel Seat Capability
Battery Weight: 20 lbs.
24-volt DC motor Sealed mini-transaxle
2 amp - Off-board battery charger
Check out the great things you will experience at the Polynesian Cultural Center. Video by Devin Supertramp
TERMS OF RENTAL AGREEMENT
Scooterville LLC is a separate entity from the Polynesian Cultural Center (PCC). The Customer agrees to operate the electric mobility chair scooter at his/her own risk. Customer declares that he/she is physically, mentally, and emotionally capable to operate the scooter. Customer must be at least 18 years of age with a valid ID. The customer will be fully responsible and liable for any damages, claims, and costs including legal and medical expenses arising out of Customer’s use of equipment. The customer shall defend, indemnify, and hold harmless both Scooterville LLC and PCC (including its officers, directors, employees, representatives, and agents) from any and all actual or alleged claims, demands, causes of action, liability, suits, loss, expense (including legal and medical expense), damage and/ or injury (to property or persons, including without limitation wrongful death), whether brought by an individual or other entity, or imposed by a court of law or by administrative action of any federal, state, or local governmental body or agency, arising out of or incident to any acts, omissions, negligence, or willful misconduct of the Customer in connection with or arising out of Customers use of equipment. This indemnification applies to and includes, without limitation, the payment of all penalties, fines, judgments, awards, decrees, attorneys’ fees, and related costs or expenses, and any reimbursements to Scooterville LLC and/or PCC for all legal expenses and costs incurred by it. This agreement shall be governed by the laws of the State of Hawaii.
ScooterVille, LLC owns the equipment. The customer will NOT give or transfer possession of the equipment to any other party. The renter agrees to be the sole operator of the equipment. The equipment MUST BE RETURNED to where it was received, no later than 9:30pm that same day. The equipment may NOT be taken out of the Polynesian Cultural Center. ScooterVille reserves the right to repossess equipment at any time without your prior consent.
1) No adjusting speed knob
2) No sudden turns – slow down to turn
3) No driving on stairways
4) Stay on designated pathway or sidewalk
5) Yield to pedestrians
6) One person on scooter – renter only
7) Do not leave scooter unattended
8) Any indication of intentional damage
All-Day Pass (return by 9:30 pm): $42.00 (plus tax)
Optional Insurance: $12.00 (plus tax) - Covers up to $200 in damages*
*Insurance becomes void if PCC and/or ScooterVille rules are broken. Damages exceeding $200 (Up to the replacement cost of scooter) will be charged to the card on file, unless customer is free from any fault.
CUSTOMER DEPOSIT STATEMENT
“I have been informed that my charge card has been billed for the entire amount of the rental fee. I consent to the reservation or setting aside of that amount. I have also been informed that all fees to fix any damages incurred and/or fees to clean equipment due to excessive soil or food/beverage spills will be billed to my charge card, unless I purchased the insurance above and operated the equipment within proper guidelines, in which case will cover up to $200 in scooter damages and/or cleaning fees. I understand that this insurance is void if Scooterville LLC and/or PCC rules are broken. I understand that if I do not return the equipment, my card will be charged the purchase price of its replacement and criminal charges will be filed. By using this website to reserve my scooter, I certify that I have read this agreement and fully understand it and that I am not relying on any statements or representations made by Scooterville LLC and/or PCC.”
PAYMENT MUST BE MADE AT TIME OF BOOKING OR YOUR RESERVATION WILL BE CANCELLED. BY BOOKING THIS RESERVATION, YOU AGREE TO THE TERMS OF THIS RENTAL AGREEMENT.
The terms "we" and "us" refer to PCCSCOOTERS.COM.
The Information We Collect
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The Way We Use Information
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Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.
We use SSL (Secure Socket Layer) encryption to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information.